Frazer is the founder and CEO of EvryStay, a guest experience platform used by luxury hotels and short-term rental operators worldwide. His background is in accommodation management, starting with his first property at 20 years old, then founding Lanestay, a company managing vacation rentals and boutique hotels that he scaled to over 16,000 reservations a year at a 4.97 rating before exiting inside 24 months. He has led Airbnb industry events on guest experience, systems, and tech/AI-run automation. His view: technology built to help hosts grow revenue, save time, and scale should never come at the expense of good customer service, where the hospitality actually happens.